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Centigram & NuPoint Messenger Articles, MANUALS, Common Helps

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Unread posts Centigram & NuPoint Messenger Articles, MANUALS, Common Helps

If you're visiting here for the first time, this is the place to start. A wealth of information: FAQ, Knowledge Base, Glossary, Manual Downloads, Articles, and more.

EOL? This means YOUR vendor ran out of legacy parts for Your Centigram! We Don't have that problem! We continue to have certified, legal parts in-stock and ready to go.

Maintenance customers? We're very Pro-Active, every 3 months capturing new reports, scheduling Off-line Verifies and Diagnoses? then emailing a Status Report to you and your boss, automatically. When was the last time you ran a backup and performed a Verify? Also, Media? For maintenance customers, we also supply media like 3.5 floppies and Zip cartridges for Free.

Ron Lawrence 707-224-2000 or Ron@legacyvoicemail.com

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Fri Aug 13, 2010 5:27 pm

Legacy Support View the latest post

Forum locked Centigram & NuPoint Messenger Part Numbers since 1978 - its huge

Part Numbers for All Centigrams, including Baypoint Innovations, Mitel Mail, Fujitsu IVS, SS8 Networks & Mitel NuPoint Messenger. This is loaded with info on parts, manuals, cd's, literature and brochures too. Check it out!!

...hey did you visit our Flash Website? Or the main website and download the manuals? pretty cool ehh. And its FREE

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Thu Feb 12, 2009 12:17 pm

Legacy Support View the latest post

Unread posts Centigram Older Legacy Models (Series 5)

Centigram VM100 & VMII towers, and VMRM Rackmount Systems - All SCSI
Software releases 4.0, 4.01, 5.0, 5.01, 5.02, 5.03 & 5.04

Two other IDE systems were AIP 70 (table top) and AIP 120 (black tower)
Software releases 5.04A, B & C (ALL IDE)

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Mon Apr 26, 2010 5:13 pm

Legacy Support View the latest post

Unread posts Centigram Baypoint Innovations Mitel Mail later Legacy Models (Series 6)

Includes Centigram, Baypoint Innovations, Mitel Mail, Fujitsu IVS and SS8 Networks:
Model 70 (IDE - table top)(generation 1 and 2)
Model 70 (IDE - mini tower)
Model 120I (IDE - tower)
Model 120R (SCSI - tower)
Model 120S (SCSI - tower)
Model 120S (SCSI - Rackmount (about 50 were made)
Model 640 (SCSI - Rackmount)
Software release 6.0, 6.1, 6.2, 6.3 & 2.1

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Wed Jul 15, 2009 3:12 pm

Legacy Support View the latest post

Unread posts Mitel NuPoint Messenger (Release 7.0)

Includes:
Model 70 (IDE table top & mini tower),
Model 120I (IDE Tower)
Model 120R (SCSI Tower)
Model 120R (SCSI Rackmount)
Model 120S (SCSI Tower)
Model 640 (SCSI Rackmount)

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Fri Apr 16, 2010 3:15 pm

MSTAKEN View the latest post

No unread posts Centigram & NuPoint Messenger Software Support

Get help with all of Centigrams releases. Have a configuration question? Post it here and let us help.

The first Centigram produced in 1980 was called a VoiceMemo I and was software release 2.06. As one of the Original engineers, part of my responsibility was to train the very first dealers like Canadian Telecom Group in Canada, Communitech, Commonwealth, Bell South, Ameritech and many others.

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Unread posts NuPoint Messenger 8.0, 9.0, 10.0, 11.0, 12.0, skipped to 3.0, now 5.x

Mitel NuPoint Messenger systems
Software releases 8.0, 9.0, 10.0, 11.0, 12.0, skipped to 3.0, now 5.x

Yes, we handle these releases too.
Hard Drives, Servers, Blades, IDE, SATA, SCSI

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Fri Sep 25, 2009 2:07 pm

Centigramdoctor View the latest post

No unread posts Conversion Specialist: Legal Authorized Centigram and NuPoint Messenger

Conversion Specialists: Centigram and NuPoint Messengers "WE ARE GOOD!!" Legacy Voicemail is the Only company Legally authorized by the TWO Centigram manufacturers, Mitel & Centigram-Direct to perform their conversions.

• Phase 1: Configuration
• Phase 2: Names & Greetings
• Phase 3: Messages

We have dedicated servers like Model 70’s, 120’s & 640’s just for these projects alone, and they are loaded to the max with primary & redundant drives, T1’s, DSP’s, DSE cards like Mitel, Lucent & Nortel, loop start line cards, ethernet cards, TCP/IP for OutBoard Conversions, Backpack CDROM Drives and even Zip Drives if necessary, as well as Target & Source Conversion software too.

We can convert you using QNet (5.x or 6.x) with or without BNC, Ethernet or even K-ethernet cards or whatever we need to get the project done. Since we understand every release every made, we’ll know what you need to get to the right level.
We are Very good at getting you to the next levels smoothly and Yes, it is possible to keep your names & greetings, as well as your messages.
Please call me if you’d like to discuss a conversion type you don’t see here, as it is impossible to list everything and keep your attention.

Thanks – Ron@legacyvoicemail.com 707-224-2000.

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No unread posts Conversion Specialist From Centigram to IP based

Conversion Specialists From Centigram to an IP based system?
"WE ARE VERY GOOD!!"
• Phase 1: Configuration
• Phase 2: Names & Greetings
• Phase 3: Messages
Conversions From Centigram to an IP system? What’s this? We love our Centigrams, but if you’re going to an IP system, give me a call, we can help convert names & greetings and messages there too.

AVST & newly Certified CISCO are promoting Upgrades in Their catalogs and the Conversion simply becomes a part of the Upgrade. Make sure you ASK your AVST or CISCO Rep about this and get it included for you.

Please call me if you’d like to discuss a conversion type you don’t see here, as it is impossible to list everything and keep your attention :)

Thanks again – Ron@legacyvoicemail.com 707-224-2000

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No unread posts BSP Broadband Services Platform SS8

BSP the highest levels of Model 640's at SS8, current software is 2.1. We have Everything!!

BSP0037 LINECARD,4PT,DID
BSP0040 LINECARD,8PT,DID
BSP0038 LINECARD,4PT,E&M
BSP0041 LINECARD,8PT,E&M
BSP0058 TEL PWR/CONFIG,48VDC
BSP0039 LINECARD,4PT,LOOP START
BSP0042 LINECARD,8PT,LOOP START
BSP0043 LINECARD,E1,1CH/30P,BAL-TWPAIR
BSP0044 LINECARD,E1,1CH/30P,UNBAL-COAX
BSP0046 LINECARD,T1,1CH/24PT
BSP0274 SPARE,CD,AMPS,ALARM MON,AC20
BSP0287 SPARE,CD,ETHERNET,CFIG#1,AC20
BSP0307 SPARE,CD,MCB2-4B/CPU-128M,AC20
BSP0311 SPARE,HARD DR,480HR,AC20
BSP0336 SPARE,MEDIA MDL,AC20
BSP0267 SPARE,CBL,SS7,SYNC,AC20
BSP0268 SPARE,CBL,SS7,V.35"W"REDN,AC20
BSP0031 COMM,SERIAL,2PT
BSP0032 COMM,SERIAL,4PT
BSP0033 COMM,SERIAL,8PT
BSP0029 COMM,SERIAL,16PT
BSP0030 COMM,SERIAL,16PT ADD-ON
BSP0045 LINECARD,SS7,2LK
BSP0034 FAXCARD,2PT
BSP0035 FAXCARD,4PT
BSP0036 FAXCARD,8PT


FOR COMPLETE BSP LIST, JUST ASK, I'LL EMAIL IT TO YOU.

Ron Lawrence
E: RLawrence@LegacyVoicemail.com
O: (707) 224-2000

Over 30 Years of Centigram Experience.

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No unread posts Mitel 3100 and 3300

YES, we support and sell the 3100 and 3300 too

Many different part numbers:
50001266 -

50001267 - Analog Service Unit (ASU) - 24 ONS Ports - Mitel IP (3300 ICP)

The Mitel® 3100 Integrated Communications Platform (ICP) features an automated voice mail
system for handling telephone calls and taking messages. The system provides you with a
mailbox for sending and receiving messages, which you can personalize with your name, a
greeting, and a private passcode.


The Mitel® 3300 Integrated Communications Platform (ICP) features an automated voice mail
system for handling telephone calls and taking messages. The system provides you with a
mailbox for sending and receiving messages, which you can personalize with your name, a
greeting, and a private passcode.

The NuPoint utilizes the 3300 as a PSTN trunking gateway. Nupoint integrates as a line side device from the 3300’s perspective. Nupoint replies on a dedicated signaling link from the CO to specify the voicemail box for an incoming call.

For sites, which do not have such a dedicated link, the installer is required to create phantom extensions, which are Call Forwarded always to NuPoint. In this scenario the “Forwarded From” signaling information is used to specify the voice mailbox, for which the greeting is to be played. For large installs with tens of thousands of mailboxes, this type of workaround is not practical.

The requirement is to support direct to voicemail ports, avoiding the workaround currently used in the field. Instead of having to create tens of thousands of extensions, calls are simply rerouted to the Nupoint ports with the same information as would be delivered for a trunk to trunk call (tandem switch).

Here is a diagram on how installers implement the workaround today.
This integration shall work for both digital trunks (e.g. PRI), as well as for SIP Trunks.




NuPoint utilizes the 3300 as a PSTN trunking gateway. Nupoint integrates as a line side device from the 3300’s perspective. Nupoint replies on a dedicated signaling link from the CO to specify the voicemail box for an incoming call.

For sites, which do not have such a dedicated link, the installer is required to create phantom extensions, which are Call Forwarded always to NuPoint. In this scenario the “Forwarded From” signaling information is used to specify the voice mailbox, for which the greeting is to be played. For large installs with tens of thousands of mailboxes, this type of workaround is not practical.

The requirement is to support direct to voicemail ports, avoiding the workaround currently used in the field. Instead of having to create tens of thousands of extensions, calls are simply rerouted to the Nupoint ports with the same information as would be delivered for a trunk to trunk call (tandem switch).

Here is a diagram on how installers implement the workaround today.
This integration shall work for both digital trunks (e.g. PRI), as well as for SIP Trunks.

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No unread posts RFP: Request For Proposal Centigram NuPoint Messenger

We are the perfect company to help you complete your RFP Request for Proposal on your Centigram Baypoint Innovations Mitel Mail or NuPoint Messenger.

We don't take your account lightly or for granted. Other companies just want your money and want you to shut up and go away til next year when the maintenance contract is due. I hate that. I don't just quote maintenance contracts, I quote solutions. Even solutions for EOL items. If you don't like your set up, let me know and we can change it. I have Package Deals and System setups that give you OPTIONS. I enjoy talking with you and your pbx tech to make sure you both understand those options completely. If you look at my web-site, I have Free Manuals. I want you to read these and come up with a LIST of questions and then ask away. OPTIONS FOR YOUR RFP? Unheard of. In my circle, we all know which vendor charges the most and why we enjoy going up against them. Cause I'll win your business based on lower prices on support (no 4 hour minimum here), parts (I have over 150 Model 640's alone) and warranty (12 month warrantees, not 30 days). We got you covered now and 10 years from now. Call Ron (707) 224-2000 or Ron@LegacyVoicemail.com.

Going Out-To-Bid? We can even help you write Your RFP so it works for You.

REPAIR CENTER for the mfr, dealers and end users too. Mitel & Centigram Direct purchase Legacy parts from Legacy Voicemail, Inc.

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Unread posts Non-Centigram Based Systems

It can't hurt to ask! We may be able to help you with a system that we don't officially support. This means anything not produced by Centigram, Baypoint Innovations, SS8 Networks, Fujitsu or Mitel.

Call Ron at rlawrence@legacyvoicemail.com or 707-224-2000

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Tue Mar 02, 2010 11:35 am

Centigramdoctor View the latest post

No unread posts FREE System Reports - Just Ask

Your Dealer or MFR will not do this For Free: read on...

...For Free, we will modem in your Centigram or NuPoint Messenger and capture all the reports for you. Then we'll email them (word) to you. Here's the great thing about this, we will also save a copy of your Centigram Reports on our Special Dedicated Maintenance Server for you for Free for life.
...WHY?
We like proving our worth every time we do something for our customers and this is one way.
As a safeguard, we are preserving your site (again Free) in case any catastophic issues come up, WE, Legacy Voicemail can rebuild your site even without your floppies or any backup hard drives or other paperwork.
WE KNOW, we can provide a replacement hard drive totally programmed for you. The programming and replacement hard drive would be a charge of course, but WOW, are you protected now with Legacy Voicemail, Inc..

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